Privacy Policy

This Privacy Policy describes how Focial (“we”, “us”, or “our”) collects, uses, and shares information when you use our websites, applications, and related services (the “Services”).

Information we collect

• Account information — name, email address, password, and profile details you provide.
• Workspace data — brands, platforms, posts, media, calendars, team membership, and related content you create or upload.
• Connected accounts — tokens and profile metadata needed to publish or read analytics from social platforms you authorize.
• Usage data — device, browser, IP address, and how you interact with the Services.

How we use information

We use information to:

• Provide, maintain, and improve the Services
• Authenticate users and secure accounts
• Publish, schedule, and analyze content you request
• Communicate about product updates, security, and support
• Comply with legal obligations and enforce our terms

Sharing

We do not sell your personal information. We may share data with service providers who help us operate the Services, with social platforms when you connect them, with your workspace teammates as needed for collaboration, or when required by law.

Retention & deletion

We retain information for as long as your account is active or as needed to provide the Services, and longer when required for legal, security, or operational reasons. To request deletion, see our Delete Data page or email info@focial.one.

Contact

Questions about this policy: info@focial.one.